FAQs

Maison Cresta specializes in high-quality home decor, offering collections that include Wall Decor, Lighting, Vases, Candles, Garden Screens and Outdoors furnishings. Each product is carefully crafted to add style, sophistication, and functionality to your living spaces.

Our products are sourced from trusted suppliers known for their craftsmanship and quality. We prioritize eco-friendly materials and sustainable practices to ensure our products are both luxurious and environmentally responsible.

At this time, our products come as designed by our talented artisans and designers. We are constantly evolving, so keep an eye out for any future customization options we may offer.

Each product comes with specific care instructions. Generally, for Wall Decor and Lighting, we recommend dusting regularly with a soft, dry cloth. Vases should be handled with care, especially if they are made of delicate materials like glass or ceramic. Candles should be trimmed before lighting to avoid soot, and outdoor items can be cleaned with mild soap and water to maintain their quality.

Yes, we offer international shipping to bring Maison Cresta elegance to homes around the world! Shipping costs and delivery times may vary based on location, and additional customs fees may apply.

We want you to be completely satisfied with your Maison Cresta purchase. If you are not happy with your product, we accept returns within 30 days of purchase. Items must be unused and in original packaging to be eligible for a refund. For further details, please refer to our Return Policy page.

Orders are typically processed within 2-3 business days. Shipping times vary depending on location, but most orders within the country are delivered within 5-7 business days. International orders may take 10-15 business days. Once your order is shipped, you will receive a tracking number to monitor its progress.

Yes! Once your order is processed and shipped, we will provide a tracking number via email so you can monitor its journey from our warehouse to your home.

We accept major credit and debit cards, including Visa, MasterCard and American Express, as well as popular payment options like PayPal. All transactions are securely processed to protect your information.

Our customer service team is here to help! You can reach us via email at hello@maisoncresta.com. We are available Monday to Friday, 9am - 5pm and Saturday, 9am - 1pm (CET), to assist with any questions or concerns.

Yes, we periodically offer promotions, discounts and exclusive offers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals!

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